Marvin's EZ Return Policy
Our goal is to make everything at Marvin's EZ, (easy), for the customer. This includes our Refund and Exchange Policy. Our goal is to take care of you, our customer.
If you purchase an item and are dissatisfied with it for any reason, please feel free to return or exchange it within the following guidelines:
- A valid receipt is required and we will
return
the product for full purchase value or exchange
it up to 120 days after the original sale.
- Gas powered equipment, Heaters, Air
Conditioners, Appliances, and Televisions may be returned
within 45 days
of the original date of purchase. Again,
a valid receipt is required. After this period,
it may be sent out for repair at the customer's
expense, unless it is covered under
manufacturer warranty. - Special orders are ordered according to the
customer's specification and
are subject to
a 15% restocking fee. See the solution center
at your store for details.
- Cash and cash equivalent returns exceeding
$500 may be refunded as a check mailed from our Store Support Center.
- Gift cards, shipping or delivery fees and abused products are not
eligible
for return.
If for any reason we do not live up to our current return policy guidelines,
please contact your local store manager, message us via the contact us form,
or you may call toll free at 1-800-844-7305.
|